Middletown location now open!!

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    • Home
    • Feeders
    • Animals
    • FAQs
    • Animal Care
  • Home
  • Feeders
  • Animals
  • FAQs
  • Animal Care

Frequently Asked Questions

Please reach us at 513-732-6423 (Owensville) or 513-915-7111 (Middletown) if you cannot find an answer to your question on this website. You can also message us through Facebook messenger.

Monday - Closed

Tuesday - 11:00 to 7:00

Wednesday - 11:00 to 7:00

Thursday - 11:00 to 7:00

Friday - 11:00 to 7:00

Saturday - 10:00 to 5:00

Sunday - 10:00 to 5:00


Yes, we sell live and frozen feeders. We have live mice, rats, worms, roaches, and crickets. We have frozen mice and rats. We also often have fruit flies, fly larvae, African Soft Furs, and other feeders!


We accept credit cards or cash at our pet store locations.


Return and Refund Policy

     

Bilby’s BallRoom Refund Policy 


With a receipt: 

Warranty on animals - 48 hours.  Please research your animal and it's care before purchasing.

Products may be returned within 14 days, unopened and in original packaging.  *No guarantee on bulbs.


No cash refunds, in-store credit only. 


No returns without a receipt. 

Copyright © 2025 Bilby's BallRoom - All Rights Reserved.


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