Frequently Asked Questions

Products may be returned within 7 days of purchase, with a receipt.  Returns must be unopened and in original packaging.  Returns must be free of damage - not broken, crushed, dented, etc.

Bilby's BallRoom allows 48 hours for the return of an animal.  Please make sure you are prepared to care for the animals you choose to purchase and have done your research on how to properly care for the animal. We are available for questions prior to purchasing any animal we sell.